Terms of service

Terms of Service

Magill's Skincare Co.

Last Updated: October 24, 2026

1. Overview

Welcome to Magill's Skincare Co.! We are a small, family-operated business in Ontario, Canada, dedicated to creating handcrafted skincare products using thoughtfully selected ingredients and traditional methods.

By visiting our website at www.magillsnaturalskincare.ca or purchasing from our store, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products to you.

2. Products and Availability

Our skincare products are handcrafted in small batches. Because of this, slight variations in colour, texture, scent and appearance may occur. These natural variations do not necessarily indicate a defect.

We make every effort to provide accurate product descriptions, photographs, pricing and availability. However, we cannot guarantee that all information will be completely free from errors.

We reserve the right to discontinue products, limit quantities or correct product information when necessary.

3. Pricing and Payments

All prices are displayed in Canadian dollars (CAD) unless otherwise indicated.

Applicable taxes and shipping charges will be calculated and displayed during checkout.

Payment must be completed before an order is processed. All transactions are handled through the secure payment methods available at checkout.

We reserve the right to correct pricing errors and to cancel affected orders, subject to applicable consumer protection laws. If an order is cancelled after payment, the applicable payment will be refunded.

4. Orders and Shipping

We strive to prepare and ship orders promptly. Because our products are handcrafted, processing times may vary depending on product availability and order volume.

Shipping estimates are provided for convenience and are not guaranteed delivery dates.

Customers are responsible for providing accurate shipping and contact information.

If you experience an issue with an order, please contact us so we can work toward a reasonable resolution.

5. Returns and Refunds

We want our customers to feel confident purchasing from Magill's Skincare Co.

Returns, refunds, damaged products and order concerns are handled according to our published Refund Policy, subject to applicable consumer protection laws.

Please review our Refund Policy before making a purchase.

Refund Policy: [Insert link to your published refund policy]

6. Product Use and Safety

Our products are intended for external use only unless specifically stated otherwise.

Please review ingredient lists carefully before use, particularly if you have known allergies or sensitivities.

We recommend performing a patch test before using a new skincare product. Discontinue use if irritation or an adverse reaction occurs.

Our products are not intended to diagnose, treat, cure or prevent any disease unless specifically authorized and labelled for that purpose.

Product information provided on our website is not a substitute for professional medical advice.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

7. Intellectual Property

All original website content, including product descriptions, photographs, branding, logos and written materials, belongs to Magill's Skincare Co. or its respective rights holders.

Content may not be reproduced or used commercially without appropriate permission.

8. Website Use

You agree to use our website lawfully and not to interfere with its operation, security or functionality.

We reserve the right to restrict misuse of our website or services, subject to applicable laws.

9. Privacy

We respect your privacy and are committed to handling personal information responsibly.

Information collected through our website is handled according to our published Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, used and protected.

10. Limitation of Liability

To the extent permitted by applicable law, Magill's Skincare Co. is not responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits liability or consumer rights where doing so would be prohibited by law, including applicable rights relating to defective products, misrepresentation or consumer protection.

11. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business practices, products or legal requirements.

Updated terms will be posted on this page with a revised date.

Changes will apply prospectively unless otherwise permitted by law.

12. Governing Law

These Terms of Service are governed by the applicable laws of Ontario and Canada, without limiting any mandatory consumer protections that apply to customers in other jurisdictions.

13. Contact Information

If you have questions about these Terms of Service, your order or our products, please contact us.